Return Policy

Returns are strongly discouraged!

     Please be sure before you purchase.  Often your cost of shipping the item back to us will be more than you paid for the item itself.  We give dimensions and pictures which enable you to determine if the item will work in your application, and we are glad to help if you should have additional questions.  We hate to see you waste your money shipping these products back and forth.

We accept returns with approval under the following conditions.

  • The buyer pays all shipping (both ways)

  • The product must be in original unused condition.

  • There must be an approval code on the outside of your return carton.
    (cartons without approval codes are refused.)

    Contact us by email--not phone- if you need an approval code--that way we both have everything in writing.

 

If your item arrived damaged -- We try to pack everything so that it arrives safely, but we understand that accidents do happen, and occasionally an item will arrive damaged. All of our shipments are insured. If damage should occur, please do not return the item or throw away the packaging! Returning the damaged item to us will invalidate the insurance and you will not be reimbursed.  In the event of a damaged shipment, please contact us immediately and we will assist by filing your claim with the carrier.

     Unauthorized returns will result in a 25%  restocking fee.

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